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SuckerPunch
    Craft Market

Signed in as:

filler@godaddy.com

  • Home
  • Fi Collar
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Account


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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • A 50% deposit is required for all custom orders if not paid in full up front before any work or proofs are produced. 
  • Custom orders may take up to 15 business days to complete and ship depending on the item. Please note any time limitations in your requests. Late delivered orders without agreement on due dates are not subject to refunds. Communication is key on both sides.
  • We are a minority owned business, we will not create products that involve hate speech including misogyny, race, sexual or gender identity, skin color, or religion or lack thereof, violence, gangs, or inappropriate or illegal sexual conduct. Please don't ask.
  • We will not sell your information at any time to anyone. 
  • Business hours are Monday through Friday 8-5 EST minus holidays. We will do our best to return emails or phone calls between those hours and within 24 hours of your message being received. 
  • Customers that refuse to abide by these rules will forfeit any deposits or payments made. Please know I am petty and will out you on socials if you stalk me or my family, are inappropriate, or threatening. 

Return and Refund Policy

We do our utmost best to deliver quality products that are reliable and safe. Inaccurate measurements on your part will not be eligible for refund or return. If you have any issues with quality or defects, please see our policy below. 


A Return and/or Refund policy 

  • Problems with orders must be made within 3 days of delivery confirmation by email at crystal@thesuckerpunch.co . 
  • Items requesting return must be shipped back in the condition they were received -unworn and unwashed. We will not accept used collars. The replacement items will be sent when the shipper receives the return package. 
  • If you were sent the wrong product, please send photos of the requested item and the received item for review. 
  • In the case of a product failure, please contact us immediately and provide photos and a brief description of what occurred. 
  • If a refund is requested and approved, a credit will be returned to your original payment method within 3 business days. 

Copyright © 2025 SuckerPunch Craft Market - All Rights Reserved.

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